Shipping Policy

Last Updated: January 1, 2026

Thank you for choosing ProstaVive™. We are committed to processing and shipping your dietary supplement orders efficiently and securely. Below are the details of our Shipping Policy.

1. Processing Times

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, which will contain your tracking number.

2. Domestic USA Shipping Rates and Estimates

We offer shipping options throughout the United States:

Standard Shipping (5-7 business days): $9.95 for single-bottle orders.
Free USA Shipping: Included automatically with all 3-bottle and 6-bottle packages.
Carriers: We ship via USPS, FedEx, and UPS to ensure reliable delivery.

3. International Shipping Rates and Estimates

We ship to select international countries (including Canada, UK, Australia, and New Zealand):

Standard International Shipping (10-15 business days): $19.95 flat rate.
Customs, Duties, and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. ProstaVive™ is not responsible for these charges if they are applied and are your responsibility as the customer.

4. How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become active in the carrier's system.

If you haven't received your order within 10 business days of receiving your shipping confirmation email, please contact us at support@supplementsorg.com with your name and order number, and we will investigate it for you immediately.

5. Shipping to P.O. Boxes or APO/FPO Addresses

Yes, we ship to P.O. Boxes and military APO/FPO/DPO addresses via USPS standard delivery. Please note that shipping times to military addresses may be slightly longer than standard domestic shipping.

6. Incorrect Address Details

Please double-check your shipping address when placing your order. ProstaVive™ is not responsible for orders that are delivered to incorrect addresses provided by the customer. If you realize you have made an error, please email us at support@supplementsorg.com within 2 hours of placing your order, and we will do our best to update the address prior to dispatch.